Why my Hp Printer is not scanning to computers and laptop?

2 Solutions to Fix HP Printer Scanning Problem

Sometimes it is seen that HP printer user face a minor issue that the computer is not scanning printer or Printer is not scanning to a computer. Though the time when a user sees this kind of error that feels devastated. The pain caused by this issue can be overcome with a few simple steps. Yes, you read it right; by following some simple steps you will be able to connect your HP printer with laptop or computer without much of a stretch. And to make this task even easier we have brought you a list of instruction that will help you to get rid of this issue without wasting the time. All you need is to have patience and go through this article.

Solution #1 Uninstall and reinstall the printer software

You should try to uninstall and reinstall the printer software, to do so you need to follow the given steps:
  • First of all, you should disconnect the USB cable from the HP printer.
  • Then on your computer or laptop search for Control Panel.
  • Thereafter, you have to go to Programs and Features and then click on ‘Uninstall a Program’ option in order to see the list of installed programs.
  • After that, you have to click on the ‘HP printer name’ and uninstall window will appear, click on the ‘Yes’ button in order to remove the software.
  • Also, you need to keep your printer turned on, the cartridge is installed, and printing paper is loaded in the paper tray of the printer.
  • Further, you should go to And as you reach the webpage it will automatically locate the suitable print driver or software for your computer or laptop operating system version.
  • Besides, you would require following the instruction to download and install the software.
  • Also, during the installation, you have to choose full download option to download the complete software package for your HP printer and by following the instructions set up the printer connection.
In this way, you can check whether HP Printer is not scanning to computers or not. If the issue still persists and you don't get rid of the issue then you should follow the next solution.

Solution #2 Activate Windows Image Acquisition settings

WIA helps to communicate between computer and scanner if it is not activated then scanning would be troublesome. So check your WIA settings and follow the given instructions:
  • At first, you have to go to View Local Services.
  • And there, you have to scroll down and find Windows Image Acquisition (WIA).
  • Also, check for the Status and Startup Type option.
  • If the Startup Type is automatic and status is showing Started or Running, then, Windows Image Acquisition is running correctly. If it is not, follow the given steps
    • Make a right-click on ‘Windows Image Acquisition’ option, then, go to ‘General’ tab and opt for ‘Automatic’ from the Startup type drop-down menu.
    • After that, you have to click on the Start option.
    • In this way, the start button will be grayed out and you should redirect to Services menu.
    • Also, make sure that Shell Hardware Detection, RPC Endpoint Mapper, Remote Procedure Call, and DCOM Server Process Launcher are running.
    • Further, you have to set them all as Automatic and start Windows Image Acquisition.
  • This is it!
With the aforementioned solution, you will no longer see HP Printer is not scanning to laptop issue. Above mentioned steps will surely help you to get rid of this scanning problem with your HP printer or Computer.

No comments