How to troubleshoot print quality-related problems on HP printers?
The Hewlett-Packard Company, also commonly known as HP, is a multinational American Information & Technology company with its headquarters in Palo Alto. Hewlett-Packard is famous as a trusted brand worldwide and is also one of the best and well-established manufacturers of Personal Computers, Laptops, Printers, and various other accessories. When it comes to buying a printer, without any doubt, no one misses to check out what HP has in store, even if they end up buying a printer manufactured by any other brand. So, if you have an HP Printer and somehow it is not working for reasons unknown, then the fixes below should be able to sail you through your problem. Some of the most common problems that may cause your HP Printer not to work as expected are mentioned below. Then we talk about the probable solutions to fix a printer, not printing.
Why is HP Printer Not Printing ?
- Frequent Paper jams.
- Some parts or all of the printing on the page is faded or in grey color.
- Ghosting, which usually results in repeated printing of texts or image which may happen due to issues in the drum unit of the printer.
- The toner may smear or does not stay on the printout.
- Printer is frequently displaying a 50.4 error message.
- Unable to find a driver in the Operating System.
- Printer is not printing from the assigned or expected paper tray.
Steps To Fix HP Printer Not Printing Issues
1- Check to see if your HP Printer is set as the Default Printer
The printer may not print if the jobs are being sent to the wrong printer. Hence it is important for your HP printer to be set as the default printer. To do this, you need to start by accessing your Windows Control Panel and select “Devices and Printers” and find your HP Printer in the displayed list of printing devices and right-click on your HP printer and select Set As Default Printer.
2- Check your HP Printer’s Status
Check the paper tray of your printer and do make sure that the printer has enough paper. Also, make sure that there is no jammed or stuck paper in the printer’s paper feeder. Check your ink cartridge or the toner to make sure it’s not empty. HP printers’ latest models will automatically display a warning message if there is an ink issue with the printer. Check out the below-mentioned troubleshooting methods to know how to troubleshoot print quality problems on an HP printer.
3- Cancel all assigned HP Printer Jobs
Cancel all the pending or stalled jobs assigned to your printer. This can be easily done by accessing the connected devices or printers through the “Control Panel” of your computer.
4- Update Your HP Print Drivers
At times, updating your HP Driver also may resolve the issues with your HP Printer. You can always update the HP Drivers automatically with the Premium Version of Driver Support available.
5-Check If The Lights Are “ON” And Your Printer Is Plugged In
As silly as it may sound, at times, bad connections may also be the underlying issue. So check and make sure that the printer is properly connected to the power source and all the necessary lights are on in the printer. You can disconnect and reconnect the printer again if required.
Talk to HP tech support professionals
If the fixes above may not work, then there is a possibility that the printer may have another serious issue. In such instances, it is advised that you contact HP Customer Support, or you can also contact the dealer to get your issue resolved. Too much self-experimenting might worsen the existing problems related to your question – why is my HP Printer not printing. So, we suggest you contact the tech support engineers immediately.