Hard to believe there was ever a time when TVs had remote controls. Today, it is impossible to buy almost any electronic device that has a remote control, and the Roku family of devices is no exception. Roku has a lot of good if you have to keep getting up to change the channel or manually navigate the menu. Roku Remote Not Working It’s true that you can use your smartphone to control your Roku, but they have the same convenience with a single button on the standard remote control. If the Roku remote control has stopped working, it can be a real difficulty. In this article, I will walk you through a few troubleshooting steps to get your Roku remote running back.
Check your Roku remote batteries
Let’s start with the simplest explanation Roku Remote Not Working Are you sure your device’s batteries haven’t run out? A slowly degrading performance is an indicator that indicates a sure fire that power supply might be the problem.
Some Roku remote controls require two AA batteries; others require two AAAs. Check the sticker on the remote control to check. The batteries are accessible from behind the sliding panel behind the device.
How to pair a Roku remote
Another common reason for a Roku remote control not to work is that the control has become unassociated from the box it is supposed to operate.
System upgrades, low power, changing Wi-Fi networks, using the device with another Roku box or a simple technical glitch could theoretically trigger an unexpected match.
Fortunately, it is easy to pair a Roku remote with a Roku box or streaming stick. Follow the instructions below:
- Disconnect the Roku box from the power supply.
- Wait 10 seconds, reconnect the box and wait for the main page to load.
- Locate the pairing button on the remote control. It is usually located on the front of the device or in the battery compartment.
- Hold the button down for five seconds or until you see the Roku flashing remote control.
- And remember, some older Roku models come with an IR indicator instead of using your Wi-Fi connection. If you have an IR Roku remote control that is not working, check that no dirt is blocking the receiver on the control or box / TV. Also, make sure there are no obstacles in the visual line of the remote control in the Roku box.
Check for HDMI interference
In its official literature, Roku accepts that remote controls for some of its models are affected by nearby HDMI cable interference. The problem is particularly prevalent on Roku streaming sticks that connect directly to the HDMI port on the TV.
The solution is to use an HDMI cable extender, thus allowing you to position your streaming stick further away from the HDMI port of the TV.
You can use any HDMI extender you have around the house. However, if you do not already own one, Roku will provide you with a short extension for free. To request your free cable, simply fill in the appropriate form on the Roku website.
Check your Wi-Fi connection roku wifi connection
If you’ve worked through all the Roku remote troubleshooting tips, but haven’t been successful yet, your Wi-Fi connection might be to blame.
The Roku remote does not require an internet connection to connect to your box, but it does need a functional local network. If your local network is turned off for any reason, the remote control will not work until the connection is restored.
If you have sufficient technical knowledge, you may be worth digging into your router settings; something could have happened that caused the remote control connection to be blocked.
Roku application troubleshooting
If the phone application cannot see your Roku box, there are several possible causes:
- Network Access: Make sure the Roku box has not disabled network access. Go to Settings> System> Advanced system settings> Mobile application control> Network access to verify. You must make sure that the default or allowed option is selected.
- VPN: Remember, the Roku remote app won’t work if your phone or Roku box is connected to a VPN.
- Unfortunately, if your Roku remote still doesn’t work after you check all of these things, you may need to dive in and buy a new Roku remote.
Replace the remote control for Roku
None of the different phones cost more than a few dollars. Here is the R106 Roku remote control that is compatible with most models, for example:
Just be sure to check if the Roku box or streaming stick is supported by the remote control you are about to buy before you press the Buy button.
How to reset hard and soft Roku
Roku is an amazing piece of hardware, with its ability to replace the cable TV, all packed in a box that fits in the palm of your hand. No matter how big the device is, you’re not perfect. Sometimes it freezes. There were several occasions when mine was locked on a “find” screen. Other times, the device should start up correctly.
A soft reset will simply restart Roku without losing data or settings. From the remote control
If Roku is frozen, you can try to reset using the remote control by pressing the following buttons:
- Home 5 times
- More than once
- Reverse 2 times
- Fast before 2 times
- This should work on all Roku models.
From menus (newer models – 4, Premier and Ultra)
- From the Home screen, select “Settings”> “System”> “Power”> “System restart”. Using the button (older models)Find the “Reset” button on the back or bottom of the device. Some models will require a staple to push the button.
- Reset button in Roku 2
- Press the button, then release after about one second. The device should reset successfully.
- If none of the above soft reset options work for you, you may need to unplug the power cord for about 20 seconds, then reconnect it.
Hard reset will clear all settings on the device and reset it to the factory defaults.
- Through the menu (newer models – 4, Premier and Ultra)
- If a soft reset can solve your problem, a hard reset may be your only option. This will erase all data on Roku and reset it to the factory default settings.
From the Home screen, select the following depending on the device:
- “Settings”> “System”> “Advanced system settings”> “Factory reset”.
- “Settings”> “Factory reset”> “Factory reset”> “Yes”.
- Using the button (older models)
- Remove all cables except the power cord.
- Press and hold the “Reset” button on the back or bottom of the device for about 20 seconds. Some models will require a staple to push the button.
- Continue to hold the “Reset” button, and then remove the power cord from behind the unit.
- Release the “Reset” button, and then connect all the cables back to the device.
- Roku should reset from the factory, then drive you through the setup process again.